Marrakech Travel Agency

Terms of use

terms os use of travel agency
Morocco Tailor Made Agency

This statement was last updated on 08 November 2015.

We are committed to protecting the privacy of all personal information obtained from you during your visits to this website. This privacy policy explains what personal information we may collect from you and the purposes for which it will be used. By using this website you give your agreement to the data practices described in this policy.

PLEASE READ THOROUGHLY THESE CONDITIONS AND TERMS OF USE BECAUSE IT CONSTITUTES PART OF YOUR CONTRACT FOR YOUR TRAVEL AND ANY RELATED SERVICES FROM OUR TRAVEL AGENCY. IF YOU HAVE ANY QUESTIONS, PLEASE USE THE CONTACT INFORMATION BELLOW TO CONTACT US:

Address: 590 bloc C angle Ifrane Rue Demnat Massira 3 Marrakech Morocco
C.P : 40 140
Phone: +212 672 847 430
Phone: +212 662 070 851
Email: mtmarrangement@gmail.com

RESERVATIONS

Your reservations for any tours, Excursions, trekking or other activities can be done by e-mail, phone or booking form. As soon as we get your inquiries all the tour or excursion information and rates will be send to you.

DEPOSIT & PAYMENT

Your reservations are guaranteed as soon as we receive the wire of your deposit of 25 % of the total payment. The final payment will be paid when you arrive to Morocco.

AMENDMENTS CLIENTS

The Travel Agency team will do the best they can in order to make any change you may need in your schedule, but we cannot guarantee this will be possible all the time, especially in a high tourist season. Some changes may require additional fees that must be paid by clients on supplement.

CANCELLATION

Cancellation of the trip is something no one of us like but we have to deal with.
– Less than 2 weeks, the deposit will not be refunded.
– 15 to 8 days before departure: 50 % of the total invoice.
– 8 to 4 days before departure: 75 % of the total invoice
– 4 to 1 days before departure: 100 % of the total invoice

INSURANCE

Morocco Tailor Made Agency strongly recommend that all travelers have to purchase a comprehensive travel insurance package covering all the medical emergency, including repatriation, cancellation and stay interruption.

TERMS OF USE OF DOCUMENTS

All travelers have to obtain a passport, and any visas if required.

RESPONSIBILITY

Morocco Tailor Made Agency can only be responsible for making the arrangements for all services ordered and paid by the client and cannot be held responsible for the following events: Strikes, social events, bad weather, wars and loss of luggage or other effects. Morocco Tailor Made Agency reserves the right to make any changes of transport, a lodging, a route with another, as well as dates and starting schedules, with no refund to the participants.

COOKIES

When someone visits our website we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things like the number of visitors to the various parts of the moroccotailormade.com website. We collect this information in a way which does not identify anyone.

The tool we use to analyse visitor patterns uses ‘cookies’, which are text files placed on your computer to collect information. You can decide if you want to accept or reject cookies by changing the settings on your browser.

We will not associate any data gathered from this site with any personally identifying information from any source. If we do want to collect personally identifiable information through our web site, we will make it clear when we collect it and will explain what we intend to do with it.