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Customer Support at Casino Room

The Casino Room website beats the pot as well in terms of customer service because few new casino room operators can offer this kind of service. Every possible form of customer service is available, from the FAQ section to the phone number.

However, it’s worth starting with the FAQ section, where the site administrators have collected the most common customer problems with their answers. This section is quick and easy to check, and at its best, it can provide very quick answers in problematic situations.

However, if there are no answers, you can contact support via the 24-hour customer service chat or by phone on weekdays from 10:00 a.m. to 8:00 p.m. If the problem is not very urgent, you can of course also contact us by email. Nevertheless, this site has managed to create a very comprehensive customer service package that surpasses many of its tougher competitors.

What kind of players is Casino Room suitable for?

This gambling site is clearly aimed at the Canadian market as well, so the site is also very suitable for anyone in the Nordic region. Everything is done with a Scandinavian flavor in mind, so the packaging is really in order!

Pelipaikai’s translation work is really high quality, meaning the site is written in very clear and good language, and no translators are needed. The support team also speaks the language of the player’s choice, so you can leave the dictionary gathering dust on the shelf. In problematic situations, you can communicate entirely in your own language, which is a pretty nice feature on any site.

Also, players don’t have to worry about whether the good old tax bear will take its dividends from the profits. The MGA gaming license offers all EEA players tax-free winnings at the sites they track, so you can also leave your tax card at the bottom of the cabinet waiting for your turn. 

Can I trust Casino Room?

The reliability of various casino sites is easy to evaluate based on many different factors. When it comes to a new site, the first thing to do is to find out that the parent company is behind it. In this case, however, it’s ROMIX Ltd. and as mentioned earlier in the text, this company operates numerous gambling sites, which indicates a reliable operator. 

Also, of course, it is always a good idea to check how the site protects the privacy of players. The use of good security protocols is indicated, for example, by the HTTPS prefix at the beginning of the website address, which can make one wary of the spread of personal data. Quality sites and a clear display of terms and conditions of use also indicate an honest operator. It should also be noted that an unscrupulous operator will not pass the strict and continuous inspection by the Malta Gambling Authority.


Amateurs and professionals alike got their due when 2021 began with the launch of several new gaming websites. ROMIX, LLC. – is one of the most popular names in the industry, so naturally, the release of this company generates a lot of interest among players.

Thus, the new Casino Room website discussed in this review has only been around for a short time, but the gaming site has managed to put together a very impressive essence. The selection of more than two thousand games is not a given on the new sites.

This so-called hybrid Casino Room is a really convincing addition to the choice of ROMIX Ltd, because the content beyond the selection of games is also really versatile and professional, from the methods of money transfer to the quality of customer service.

Therefore, the site can be recommended to anyone who is even the slightest bit interested. It’s a good idea to start playing games with a great bonus offer, and the fun is definitely enough for several sessions because this novelty is such a chic package!

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